Help Center
How can we help?
Search the docs or browse by topic: restores, backups, and everything around them.
Account & Security
Login, passwords, two-factor authentication, API keys, and your data.
- Set up SSO with Okta
- Set up SSO with Microsoft Entra ID (Azure AD)
- Set up SSO with Google Workspace
- Update your profile and account details
- Set up SSO (SAML) for your workspace
Backups
How backups work, scheduling, retention, and what gets backed up.
- Back up a WordPress Multisite network
- WooCommerce and large stores
- How symlinks are handled in backups and restores
- How Backvera backups work: full, incremental, and realtime
- Snapshots, thumbnails, and site inventory
Billing & Plans
Plans, subscriptions, licences, trials, and invoices.
Getting Started
Setup, install, first backup.
- Track your tasks in the Activity feed
- A tour of your Backvera dashboard
- Quickstart: protect your first site in under 2 minutes
- What is Backvera and how does it work?
- System requirements and site health
Installing & Connecting Your Site
Install the Backvera plugin and pair your WordPress site.
- Back up a WordPress Multisite network
- Disconnect, uninstall, or delete a site
- Connect your WordPress site to Backvera
- Install the plugin with one-click install
- Install the plugin by downloading the ZIP
Miscellaneous
Everything else - client reports, notifications, and other odds and ends.
- Make sure Backvera emails reach you
- Mirror backups to your own storage
- Generate and schedule client reports
- Set up notifications (Email, Slack, Teams, Telegram, Webhook)
- Data retention: what happens when you delete
Restores & Migration
Restore to a point in time, clone, migrate, or restore single files.
- How symlinks are handled in backups and restores
- Restore your site to an earlier point in time
- Restore options: full, clone, and partial
- Clone or migrate a site to a new location
- Download a backup as a ZIP
Staging
Spin up a throwaway staging copy and push changes live safely.
Team, Projects & Workspaces
Invite teammates, manage roles, projects, audit log, and SSO.
- Set up SSO with Okta
- Set up SSO with Microsoft Entra ID (Azure AD)
- Set up SSO with Google Workspace
- Invite teammates and assign roles
- Set up SSO (SAML) for your workspace
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Our support team is ready to help with any questions.
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