Disconnecting, uninstalling the plugin, and deleting a site are three different things with three different outcomes. Here is what each one does to your site and your backups.
Disconnect: pause the connection, keep everything
Disconnecting stops new backups but keeps the site and all of its history. Your existing snapshots stay exactly where they are, and you can reconnect at any time without losing anything – the site simply resumes its schedule. A site also shows Disconnected on its own if the plugin can no longer reach Backvera. See how to reconnect.
Uninstall the plugin: remove Backvera from WordPress
To remove the plugin from your WordPress site, deactivate and delete Backvera on the Plugins screen. On a multisite network, do this from Network Admin. Tip: use the plugin’s own Disconnect / Remove site option first, so it tidies up its connection key and restore helper.
Removing the plugin stops new backups, but your existing backups stay safe in Backvera Cloud until you delete the site.
Delete a site: remove it from Backvera
To remove a site from Backvera entirely, open the site, go to Settings, and use the delete option in the danger zone. Deleting a site:
- Schedules the site and its snapshots for removal with a 30-day grace window. During that window, contact support if you need it back; after 30 days it is permanently deleted. See data retention.
- Tears down any staging environment the site has.
- Frees its plan. A plan is a licence you can reassign: from Billing, unassign it and assign it to another site. See assign licences.
If you reconnect later
If you connect the site again, Backvera rotates its connection key for security – so any plugin ZIP you downloaded earlier stops working. Download a fresh copy, or paste the new key. See pair with a connection key.
Still need help? Email our team at [email protected].